Tuesday, November 24, 2009

A fifth of laptops fail within 3 years. Netbooks are worse.

November 23

Is a Warranty on Laptops Warranted?

A fifth of laptops fail over three years, according to a study by a company that sells extended warranties for laptops.

Nice analysis of laptop/netbook failure rates. Warranties, they say, therefore should cost no more than about 1/5 of the purchase price of a laptop.

Posted via web from Fred's posterous

3 comments:

  1. When I read this before (don't remember where, but not NYTimes) I couldn't figure out if their statistics came from laptops covered only by SquareTrade as I suspected. But now, thanks to you Fred, I see as part of their own synopsis that such is the case. So, their data are misleading - at least when it comes to Apple. Most people who buy extra warranties for Apple computers use AppleCare.

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  2. Ah, but Apple hardware never breaks down. the users may mishandle it or cause a failure, but we all know that Apple products themselves are perfect in every way, as shipped. ;)

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  3. LOL. SquareTrade seems to disagree...

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