Friday, May 9, 2008

an old brand returns to high tech

My long-time favorite monitor, an ancient 17" Trinitron-type, finally gave up the ghost. Or actually, 1/3 of the ghost: the red electron gun became erratic, so the on-screen image would shift to very blue and then back to normal, depending on what the dying gun was doing.

Seventeen inches was large when I first got that monitor maybe a decade ago, and all through its long life, I enjoyed the excellent clarity and definition of the images it painted. I could stare at that screen for long, long days, and never experience eyestrain.

I'd look at LCDs from time to time over the years but none looked as good. And I wasn't particularly motivated anyway, as the old monitor was doing great. There was no valid reason to junk a perfectly-good monitor; I've never believed in upgrading just for the sake of upgrading.

But once a monitor's guns start dying, it's time. I did some serious comparison shopping.

I wanted a larger screen, excellent clarity and eye-ease, and all the other benefits of LCDs (less power consumption, fewer toxic components, less weight, etc.).

I initially bought an Optiquest 20" LCD Monitor (Q201wb). It's made by Viewsonic, a company I had come to respect in the past. I bought it via the web, and when the unit arrived, it had 5 "stuck" pixels--- 4 always-on red, and one always-on green--- arranged in a constellation right in the middle of the screen. The unit wasn't shipping-damaged; this was a factory defect.

I tried various software tools that can sometimes unstick an always-on pixel. I even tried some mechanical fixes (believe it or not: gently massaging the pixel area; using a pencil eraser to redistribute the liquid crystals, etc. See http://www.wikihow.com/Fix-a-Stuck-Pixel-on-an-LCD-Monitor or http://lifehacker.com/software/lcds/fix-your-lcds-dead-pixels-152062.php or http://tinyurl.com/6jax6v ) No dice; nothing helped.

Many LCD makers use the "10 or more" rule; an LCD panel with up to 9 defective pixels is considered fine (by them), and you'll only get an exchange if the LCD has at least 10 dead pixels.

Knowing this, after researching the monitors, I'd ordered it through Walmart. (Don't laugh.) They had the best price ($199), and a liberal return policy, and indeed did give me a no-hassle refund when I brought the Optiquest monitor back.

I didn't want to try the same brand again, and so sought alternatives.

I ended up at Best Buy, and got a 22" LCD (with zero dead/stuck pixels) for $229. Picture's bright and gorgeous, excellent text clarity, good contrast (1000+/1) so photos look good, etc.

The big surprise to me was the brand: Westinghouse, a company I haven't associated with consumer high tech in decades. But if this product is any indication, it may be a brand to watch.

The quality is high and the price was quite aggressive, apparently enabled by a "one version for all markets" approach: The monitor's manual is printed in about 8 different languages so the same box can be sold just about anywhere in the world, without localization.
Next time you need a new monitor, Westinghouse just might be worth a look. So far, I'm very happy with mine.






10 comments:

  1. The Westinghouse name was bought up by another company, exclusively for name recognition.

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  2. I have the Westinghouse L2046NV 20" LCD Displayand I love it. No dead/stuck pixels and a bright beautiful display with an excellent viewing angle. And yes, it came from Walmart ;)

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  3. According to Wikipedia, the Westinghouse brand is "licensed" for electronic goods to a third party, which gets it supplies from a Taiwanese LCD manufacturer. The overall Westinghouse brand is still owned by CBS Corp, which used to be Viacom, which used to be CBS, which used to be Westinghouse (whew!).

    I bought the slightly more expensive LG 22' LCD from Best Buy, as I have more experience with the quality of the LG brand.

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  4. The firm where I work has been buying Acer brand 22" LCD monitors for about that same price and has had very good luck with them - close to 20 purchased in the last 7 or 8 months and no dead units and no stuck pixels. I'll keep my eyes open for the Westinghouse brand too though.

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  5. Bigger is better I use a 24" and 1920x1200.

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  6. BTW this is what I use:
    http://www.maximumpc.com/article/dell_2407wfp

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  7. I looked at the Westinghouse monitors a while back when they were on sale at Target, but the displays seemed fuzzy. I figured it was because they were using several VGA splitters to feed the same video signal into 5 or 6 monitors. I ended going to CompUSA and buying a HP w2007, which has a fantastic picture, both with my PC (DVI) and XBox 360 (VGA.)

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  8. Sorry to here about your having a bad experience. I got a ViewSonic Optiquest Q20WB - 20" Widescreen LCD Display - 1000:1, 5ms, 1680x1050, DVI in Aug 2008 from Buy.com for $210. I have enjoyed its clarity, color rendition, ease of setup, and no dead/stuck pixels (so far! ;-0)

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  9. Let's hope that the new owners of the Westinghouse brand name make as good a product as the old ones. And don't forget... "You can be sure if it's Westinghouse."

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  10. Had a Viewsonic but when I had to switch PCs, I found that Vista couldn't sync the drivers. So I sold it to my son for his XP PC and got a Princeton 24" and it has been absolutely wonderful. Great screen in every way. It's so great to have 2 full size windows open side by side.

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